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View and manage your products and services. Enjoy seamless access to information, updates, and support.
My Products
BMC Community
BMC Collective
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Access support resources, submit a request, and discover valuable resources.
MY PRODUCTS
Self Service Help
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Filter products by Group and Family to quickly find what you're looking for. Simply select your desired group and family to narrow down your options and view relevant products.
Use the search bar to find a BMC product.
List of products available for the selected company.
The supported number of licensed units.
On-premises or SaaS.
The support service level for the product.
Support end date: The date on which your support will expire for the product. The Support end date is marked in red if it is less than 6 months away.
A number is shown in the 'Subscription ID' column when that product's Subscription ID has already been added to your BMC profile.
'+ Request' is shown for products that your company is licensed to use but which you are not personally supported to use yet. Click the icon to request that this Subscription ID is added to your profile. Our Global Contact Center team will directly contact you within 24 business hours to confirm that the Subscription ID has been added to your account. In some circumstances, our Global Contact Center team may seek authorization from an administrator at your company before your request is carried out.
The measure used to calculate license entitlement.
Export all of this information to Excel.
Partner supported by BMC during local business hours
Partner supported by BMC during local business hours
Supported by BMC partner during local business hours
Partner supported by BMC during local business hours
Reseller partner supported by BMC during local business hours
Technology partner supported by BMC during local business hours
Trial supported by BMC during local business hours
Supported by BMC during local business hours
Supported by BMC during local business hours
Support expired
| Redeemed Services | Credits Redeemed | End Date |
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